I’m trying to make a simulation model of a metro station, but I’m struggling with a problem I can’t understand. I uploaded the model to Dropbox so that you can try and run it. (unfortunately it's too large to be attached)
https://www.dropbox.com/sh/4i2crh6i3v61 ... 9we0a?dl=0
The problem is the following: I’d like to use density based routing as this is how people normally behave in a crowded area. However, if density based routing is turned on (in the agent profile settings), after inspecting their tickets (doing the check ticket activity) some people tend to turn back from the access control gates and try to find another way out. This is quite strange since the most obvious way to any of the exits leads through the gate and across the space in front of the gates.
What’s even stranger is that if I uncheck the „use densities for routing” option in the agent profile settings, the „turning back problem” apparently disappears and the passengers pass through the ticket inspection gates as they should. But in this case, the arriving pax. would only use one of the escalators, despite the discomfort factors being the same for the two.

If I check the „use densities for routing” againg, the use of escalators becomes normal, but some people continues to turn back from the gates…
I can’t figure out an explanation for this behaviour. Could you help with that, please?
Thank you,
Peter