Error processing summary report document

All topics dealing with installation, configuration and licensing of Enterprise Dynamics
Post Reply
enterprisedynamics
Posts: 14
Joined: Tuesday 29 March, 2011 - 09:12

Error processing summary report document

Post by enterprisedynamics »

When selecting Results | Summary report in the menu, I see the report but get an error:
Win 7 64: Error processing document C:\Program Files (x86)\Enterprise Dynamics 8 Developer\atoms\Summary.rtf (KernelFnc)
Vista: Error processing document C:\Program Files\Enterprise Dynamics 8 Developer\atoms\Summary.rtf (KernelFnc)

Seems to me this is a rights issue. How can I work around it?

User avatar
MatthijsJongboer
Posts: 180
Joined: Thursday 11 November, 2010 - 14:12

Re: Error processing summary report document

Post by MatthijsJongboer »

It is a rights issue. When working with Windows Vista or Windows 7, the easiest solution would be to run Enterprise Dynamics with elevated rights. To do this, there are two options:
1. Create (or you might already have one) a shortcut and open the properties. Here, under the Compatibility tab, at Privilege Level, tick the 'Run this program as an administrator' on.
2. located the ED.exe application file, right click this and select 'Run as Administrator'

Post Reply