Human resource priority

All topics specific to modeling questions in Enterprise Dynamics
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Yfke
Posts: 14
Joined: Friday 13 April, 2018 - 10:54

Human resource priority

Post by Yfke »

Hi there!

I have two queues and one server. If there is a product in queue 2, then should the human resource bring this order to the server. If not, then should this human recourse bring the product from queue 1 to the server. I tried with callhumanresource but it doesn't work. Could someone help me?

Thanks,
Yfke
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Gerben
Posts: 9
Joined: Monday 30 April, 2018 - 09:48

Re: Human resource priority

Post by Gerben »

Hi Yfke,

I added an example model that may help you. Change it so that it has only one shared server and one human resource.
You can search in task assignment strategies (in hr-team) and input strategies (server) for a strategy that suits your purpose.

Gerben
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03 Use call and free resource atoms.mod
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Yfke
Posts: 14
Joined: Friday 13 April, 2018 - 10:54

Re: Human resource priority

Post by Yfke »

Hi Gerben!

Thanks, but this is unfortunately not working in combination with walking.
Do you know how this will work?

Kind regards,
Yfke
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